Contact details

Emergency number: +48 32 76 27 333
IInformation about A4Go and KartA4: +48 32 76 27 335, +48 32 76 27 535

Stalexport Autostrada Małopolska S.A.

• ul. Piaskowa 20, 41-404 Mysłowice
• tel. +48 32 76 27 555
• fax: 32 76 27 556
• e-mail: SEND A MESSAGE

Data Protection Inspector

Katarzyna Wojtaszyn

• phone: 32 76 27 512
• e-mail: SEND A MESSAGE 

Spokesman

Daniel Gryt

• e-mail: SEND A MESSAGE

Registration court: District Court Katowice - Wschod in Katowice, the 8th Commercial Division - National Court Register
KRS: 26895
NIP: 634 22 62 054
Regon: 273796214
Initial capital: PLN 66,753,000.00 paid up in full

Customer Service Point in Mysłowice

• ul. Piaskowa 20, tel. 32 76 27 335
• e-mail: SEND A MESSAGE

Customer Service Point in Balice

• ul. Krakowska 104, tel. 32 76 27 535
• e-mail: SEND A MESSAGE

Working hours of Customers Service Points:

• on Monday from 11:00 a.m. to 7:00 p.m.,
• from Tuesday to Friday from 7:00 a.m. to 3:00 p.m.,
• online on working days from 7:00 a.m. to 7:00 p.m.

From 2 January 2026, the mode and hours of operation of the Customer Service Point will change.

Stationary customer service will only be provided at the Customer Service Point in BALICE, Krakowska 104, 32-083 Balice:

• on Mondays from 11:00 a.m. to 5:00 p.m.,
• from Tuesday to Friday from 7:00 a.m. to 1:00 p.m.

On-line customer service will be provided from Monday to Friday, from 7:00 a.m. to 5:00 p.m.
Contact:

• e-mail: SEND A MESSAGE or SEND A MESSAGE
• telephone: 32 7627 335 or 32 7627 535.

Contact details for videotolling users

• Complaints and questions regarding the use of the Autopay application, collected payments and invoices should be sent to the following address: SEND A MESSAGE, phone: +48 587 604 846 (Monday - Friday, 9 am - 5 pm)

• Complaints and questions regarding the use of the SkyCash application, collected payments and invoices should be directed to the Customer Service Office, [email protected], phone: +48 22 3403 8020 or +48 22 403 8040 (Monday - Friday, 8 am to 6 pm) or using the form available at https://www.skycash.com/kontakt/

• Complaints and questions regarding the use of IKO, collected payments and invoices should be sent to the following address: SEND A MESSAGE or in writing to the following address: PKO BP Finat, 02-019 Warszawa, ul. Grójecka 5.

• Complaints and questions regarding the handling of Orlen fleet cards as part of videotolling on A4 Katowice-Kraków should be sent by e-mail to the following address: SEND A MESSAGE or in writing to the following address: Polski Koncern Naftowy ORLEN S.A., Department of Fleet Cards Sales, ul. Chemików 7, 09-411 Płock.