Emergency number

+48 32 76 27 333

Information about A4Go

+48 32 76 27 335 +48 32 76 27 535

Humanitarian Aid - IMPORTANT NOTICE

11 03 2022 #New

Due to the very large number of incoming requests for exemption from tolls on the A4 Katowice-Kraków motorway section, we would like to inform you that requests that fully meet the requirements (different for Polish and foreign organizations) specified in the previous communications, are considered first:

  1. have been submitted in sufficiently in advance (more than 24 hours)
  2. have been sent to the appropriate e-mail address (for Polish organizations: SEND A MESSAGE , and for organizations from outside Poland SEND A MESSAGE )
  3. contain all required data.

 

We remind you that private transport is not exempt from the toll.

Cars with Ukrainian license plates are exempt from the toll without prior notification of this fact.

Please note that sending the request does not mean that the exemption from tolls has been granted. The exemption form the tolls is granted upon an e-mail confirmation from Stalexport Autostrada Małopolska S.A. that the requested lincense plate numbers were successfully uploaded to the toll collection system

Drivers of the vehicles exempt from the toll should report that fact to the toll collector at the toll collection plazas. Only manned toll collection lanes, marked with the blue signs including the toll collector pictogram, can be used.

If you have active electronic toll collection services on the concession section of the motorway (A4Go / Telepass on-board device or videotolling applications), remember to deactivate them before entering the concession section.